Privacy Policy
This Privacy Policy describes how Globus Tours, Nashik ("Globus Tours", "we", "us" or "our") collects, uses, stores, processes and protects information obtained through our website – globustours.co.in ("Website"). By accessing or using this Website, you agree to the terms of this Privacy Policy.
ABOUT GLOBUS TOURS
Globus Tours is a travel agency based in Nashik, Maharashtra, India, providing a range of travel-related services including domestic and international air ticketing, hotel reservations, holiday packages, cruises, visa assistance, incentive tours, group travel arrangements and other travel solutions.
We recognize the importance of protecting the privacy of visitors to our Website and are committed to handling personal information responsibly and in accordance with applicable laws and regulations.
INFORMATION WE COLLECT
We may collect personal information voluntarily provided by users when they contact us, submit an enquiry, request a quotation, subscribe to communications, participate in surveys, or otherwise interact with our Website and services.
- Full name
- Email address
- Mobile or telephone number
- Residential or business address
- Company or organisation details
- Travel preferences and requirements
- Passport, visa or identification details
- Information contained in enquiries or requests
In addition, we may collect information regarding your interactions with our Website, including IP address, browser type, device information and usage statistics.
HOW WE USE YOUR INFORMATION
Information collected through the Website may be used for various legitimate business purposes. These include responding to enquiries, preparing quotations and travel proposals, arranging travel services, communicating regarding bookings or travel requirements, providing customer support, maintaining business records, improving our services, conducting internal analysis, managing marketing communications where permitted, complying with legal obligations and protecting our business interests.
Where you have provided your contact details, we may periodically communicate with you regarding services, offers, updates or information that may be relevant to your travel interests. You may opt out of such communications at any time.
SHARING OF INFORMATION
Globus Tours does not sell, rent or trade personal information to third parties.
However, in order to provide travel-related services requested by you, we may share relevant information with airlines, hotels, resorts, cruise operators, transport providers, destination management companies, travel insurance providers, visa processing agencies, technology service providers, payment service providers and other suppliers involved in facilitating your travel arrangements. Information may also be disclosed where required by applicable laws, regulations, court orders, governmental authorities or law enforcement agencies.
We may additionally disclose information where reasonably necessary to protect our legal rights, property, operations, employees, customers or the public.
COOKIES AND WEBSITE ANALYTICS
The Website may use cookies and similar technologies to enhance user experience, remember preferences, analyse Website traffic and improve functionality. Cookies are small files stored on a user's device that assist in recognizing returning visitors and understanding how the Website is being used.
We may also use analytics tools that collect aggregated information regarding Website usage patterns. Such information is generally used for statistical and operational purposes and does not ordinarily identify individual users.
Users may choose to modify browser settings to reject cookies; however, certain Website features may not function correctly if cookies are disabled.
FUTURE ONLINE BOOKINGS AND PAYMENTS
At present, the Website may primarily function as an information and enquiry platform. However, Globus Tours reserves the right to introduce online booking, payment processing, customer account management and other digital transaction capabilities in the future.
In the event such functionality is introduced, additional information may be collected to facilitate bookings, process payments, verify transactions and provide travel services. Payment-related information will be processed through secure payment gateways and authorised service providers. Globus Tours does not intend to store complete credit card, debit card or banking information on its systems except where required by law or operational necessity.
Any future online booking or payment functionality shall be governed by this Privacy Policy together with any supplementary terms or policies published on the Website.
DATA SECURITY
Globus Tours maintains reasonable administrative, technical and organisational safeguards designed to protect personal information against unauthorized access, disclosure, misuse, alteration or destruction. We continuously review our practices and systems to maintain appropriate security standards.
While we strive to protect personal information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or through the Website, and users provide information at their own risk.
RETENTION OF INFORMATION
Personal information may be retained for as long as reasonably necessary to provide services, manage customer relationships, comply with legal and regulatory requirements, resolve disputes, enforce agreements and maintain business records.
Retention periods may vary depending upon the nature of the information and the purpose for which it was collected. Information may be retained beyond the completion of travel arrangements where required by applicable laws or legitimate business requirements.
THIRD-PARTY WEBSITES
The Website may contain links to third-party websites operated by travel suppliers, tourism boards, hotels, airlines, government authorities or other organisations. Such websites operate independently of Globus Tours and may have their own privacy policies and terms of use.
Globus Tours is not responsible for the privacy practices, security standards, content or operations of any third-party website. Users are encouraged to review the privacy policies of external websites before providing personal information.
YOUR RIGHTS
Subject to applicable laws and regulations, you may have the right to:
- Request access to personal information held by us
- Request correction or updating of inaccurate information
- Withdraw consent where processing is based on consent
- Request deletion where legally permissible
- Raise concerns regarding handling of your information
CHILDREN'S PRIVACY
The Website is intended for use by adults and is not specifically directed towards children under the age of eighteen years. We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If we become aware that information relating to a child has been collected without appropriate authorization, we will take reasonable steps to delete such information.
DISCLOSURE REQUIRED BY LAW
Globus Tours may disclose personal information where such disclosure is required by law, regulation, judicial order, governmental authority or law enforcement agency. Disclosure may also occur where we reasonably believe it is necessary to investigate suspected fraud, prevent unlawful activity, protect legal rights or respond to security concerns.
CHANGES TO THIS PRIVACY POLICY
Globus Tours reserves the right to modify, update or revise this Privacy Policy at any time without prior notice. Any changes shall become effective upon publication on the Website. Continued use of the Website following the posting of any revisions shall constitute acceptance of the updated Privacy Policy.
Users are encouraged to periodically review this page to remain informed of any changes.
14. CONTACT US
Globus Tours
"Shraddha Sankul", Old Gangapur Naka,
Behind Nashik Road Deolali Vyapari Bank,
Gangapur Road, Nasik – 422013, Maharashtra, INDIA.
By accessing or using this Website, you acknowledge and agree to the terms of this Privacy Policy.
