Booking Terms & Conditions

Globus Tours acts as a travel consultant, booking facilitator and intermediary for various travel-related services including but not limited to airline tickets, hotels, holiday packages, cruises, transportation, sightseeing, travel insurance, visa assistance and other travel services.

Many of the services booked through Globus Tours are provided by independent third-party suppliers. Such services remain subject to the terms, conditions and operating rules of the respective supplier.

All quotations, itineraries, proposals, package details and pricing information provided by Globus Tours are indicative and subject to availability, supplier confirmation, exchange rate fluctuations, government levies, taxes, surcharges and operational requirements.

Unless otherwise stated in writing, quotations are not guaranteed and may change without prior notice until the booking has been confirmed and the required payment has been received.

A booking shall be considered confirmed only after all of the following conditions are met:

The acceptance of a booking request does not guarantee confirmation of any travel service until such confirmation has been communicated by Globus Tours.

Payment schedules may vary depending upon the nature of the booking, supplier requirements, travel dates and applicable promotional conditions.

Globus Tours reserves the right to request full payment, partial payment, deposits, advance payments or staged payments depending upon the circumstances of a booking.

Failure to make payments within the specified timelines may result in cancellation of services, loss of deposits or additional charges imposed by suppliers.

Globus Tours reserves the right to charge service fees, consultation fees, processing fees, booking fees, amendment fees, cancellation handling fees, research fees, documentation fees, visa assistance fees or other administrative charges in connection with services provided.

Such fees may vary depending upon the complexity of the booking, destination, supplier requirements, urgency, travel season or scope of services requested.

Unless expressly stated otherwise, service fees charged by Globus Tours are separate from supplier charges and may be non-refundable.

All prices, fees, charges and payments shall be subject to applicable taxes, duties, levies and government-imposed charges, including Goods and Services Tax (GST) and any other taxes applicable at the time of invoicing or payment.

Taxes may change due to amendments in law, government policy or regulatory requirements and any resulting increase shall be payable by the Customer.

Cancellation, amendment and modification policies vary significantly depending upon the type of travel service booked, supplier conditions, seasonality, promotional offers, fare rules, room categories, departure dates and other factors.

Accordingly, cancellation charges, amendment fees, supplier penalties and refund eligibility shall be determined based upon the specific conditions applicable to the booking at the time of confirmation.

In addition to supplier-imposed charges, Globus Tours reserves the right to recover reasonable service charges, administrative costs and processing fees incurred in handling cancellations, amendments or refunds.

Any request for cancellation or amendment must be submitted in writing and shall be deemed effective only when acknowledged by Globus Tours.

Refund eligibility and refund amounts shall depend upon the rules and conditions applicable to the relevant supplier and the specific booking.

Certain services, promotional fares, discounted packages, special offers, group departures, charter services, peak-season bookings or non-refundable products may not qualify for any refund.

Where refunds are available, Globus Tours may deduct applicable supplier charges, banking charges, foreign exchange losses, processing fees, service charges and any other recoverable costs before issuing the refund.

Refund processing times may vary depending upon supplier procedures, banking systems and payment methods.

No refund shall become payable unless the corresponding refund has been received from the supplier where such supplier approval or reimbursement is required.

Certain bookings may consist of multiple travel components including flights, accommodation, transfers, sightseeing, visas, insurance, cruises, rail services or other products.

Each component may be governed by separate supplier rules, cancellation policies, amendment conditions and refund provisions.

Cancellation or modification of one component may affect the pricing, availability or validity of other components within the booking. Globus Tours shall not be responsible for any resulting increase in costs, penalties or losses arising from such changes.

Customers are solely responsible for ensuring that they possess valid passports, visas, permits, vaccination certificates, travel authorisations and any other documentation required for travel.

While Globus Tours may provide assistance or guidance regarding documentation requirements, such information is provided for general assistance only and should not be considered legal or immigration advice.

Globus Tours shall not be responsible for denied boarding, denied entry, deportation, delays, losses or expenses arising from inadequate, incomplete, expired or incorrect documentation.

Globus Tours strongly recommends that customers obtain comprehensive travel insurance covering cancellation, medical expenses, personal accident, baggage loss, travel disruption and other relevant risks.

The decision to purchase or decline travel insurance remains solely the responsibility of the customer.

Globus Tours shall not be liable for any failure, delay, disruption, cancellation, loss, additional expense or inability to perform services resulting from circumstances beyond its reasonable control.

Such circumstances may include natural disasters, adverse weather conditions, epidemics, pandemics, government actions, war, terrorism, civil unrest, strikes, transportation disruptions, supplier failures, border restrictions or other force majeure events.

In such situations, refunds, credits or alternative arrangements shall be subject to supplier policies and practical feasibility.

To the fullest extent permitted by law, Globus Tours shall not be liable for any indirect, consequential, special, incidental or economic loss arising from any travel booking or service.

Globus Tours shall not be responsible for the acts, omissions, negligence, delays, defaults, insolvency, cancellation or failure of any airline, hotel, cruise company, transport provider, visa authority, insurance company or other third-party supplier.

Customers acknowledge that travel inherently involves risks and uncertainties and accept such risks when making a booking.

Any complaint relating to travel services should be brought to the attention of the relevant supplier and Globus Tours at the earliest possible opportunity to allow reasonable efforts to address the issue.

Any claim for refund or compensation must be submitted in writing together with supporting documentation within a reasonable period following completion of travel.

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms, any booking or any services provided by Globus Tours shall be subject to the exclusive jurisdiction of the courts located in Nashik, Maharashtra, India.